Public Records Scams

Scams that use public information to impersonate trusted organizations, tricking victims into buying unnecessary or fake services through unsolicited calls, emails or visits.

Understanding Public Records Scams

What are Public Records Scams?

Public records scams are when fraudsters impersonate organizations related to the public information identified. For example, if you recently closed on a loan, such as a real estate loan and the information is published publicly, fraudsters are known to target their victims by impersonating insurance companies, financial institutions, attorney offices and title companies to manipulate consumers into purchasing “protections,” warranties, and services that are unnecessary or non-existent.

Individuals also may find themselves the target of “home security” solicitations or door-to-door salespersons who oftentimes are actual thieves or working in collusion with thieves and criminal organizations, do not allow door-to-door salespersons in your home.

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Red Flags of Public Records Scams

  • Unsolicited mail not clearly identifying the organization they represent.
    • If in doubt, contact your mortgage company directly using publicly published information to inquire about the solicitation.
    • Do not use the contact information listed on the mailer.
  • Door to door salesperson who wants to offer a free security assessment of the property do not accept.
    • If you wish to receive a security assessment, contact a security company directly and request the service.
  • Unsolicited text messages or emails with links included requesting your urgent action to respond by clicking the link. Do not click links from individuals you do not know. They could contain malware and infect your device(s). 

Guiding Principles for Fraud Prevention

Review the tips below to prevent becoming a victim of a Social Engineering attack.

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Directly verify with trusted sources

Research the offer, verify with trusted sources, and seek second opinions from friends, family, or neighbors.

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Avoid pressure and think carefully

Resist pressure, take your time, and don’t be afraid to say “no” before sharing sensitive information or making payments.

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Be aware of red flags

Observe the situation and disconnect from the conversation without sharing any private information if something feels off.